• Aarushi

Week 23

Week 23: Micro UX

R/GA Brief: Design a system that provides support for people experiencing uncertainty and anxiety.

Team: Aarushi, Judith, Ling, Sia, July


Our individual literature review was focused on various topics such as the stress of quarantine, coping with loneliness, stigma, post quarantine stressors, a system for social innovation, quarantine after-effects and collectivism. Following are the miro boards for various topics.

Miro Board: Stress of Quarantine, Coping with loneliness and Stigma

Miro Board: System for Social Innovation

Miro Board: Quarantine After-Effects

Miro Board: Collectivism


We discussed all the topics, our findings from various angles suggested that healthy connection among people leads to happiness and they are able to cope with loneliness caused during these uncertain situations in a better way. So together we decided the direction to be: Connecting people for greater mental well-being.


Miro Board: Direction


Literature Review


To get a more detailed understanding of mental well being and connections among people, we carried out a more detailed literature review and practical review. We focus our literature review on three main directions: Psychology and individual factors, Social and population factors and Intervention opportunities for wellbeing.


We discussed various psychological theories and conditions caused by stress, hormones, uncertainty, such as PTSD, where a person not only suffers the psychological injury but the body also get substantially destroyed and changed (Janov, 2013).


According to a study vulnerable groups in a global pandemic are as follows (Holmes et. al., 2020).

  • Children, young people and families

  • People with potential physical or mental health problems

  • Frontline medical staff

  • People with learning difficulties

  • Low-income people

  • Socially excluded groups


Wiggins research illustrates that uncertainty is so uncomfortable that we are better at dealing with bad news, even very bad news than not knowing what the future holds (Scarlett, 2018). Certainty allows us to make meaning and tell ourselves a narrative about what is happening to us. We can begin to Plan (Jeffery, 2009).

Meditation is a well-established way to help manage common mental health. The pioneer of scientific research on meditation, Herbert Benson, extolled its benefits on the human body — reduced blood pressure, heart rate, and brain activity — as early as 1975.

Miro Boards: Findings of Literature review



Practical Review


We looked into different tangible and digital products that are available in the market right now to help people deal with different types of wellbeing. Some of them are as follow.

Spire Health Tag

Community Connectors

Mental Well-being Scale, SAMH

Miro Board: SOS Devices


Feedback


The literature and practical review were found very detailed and informative. Post-its in the miro boards were criticised, as assumed :D. We received insightful feedback for the way forward, suggesting carrying out intensive interviews and using various research methods such as speed dating.


References


Holmes, E.A., O'Connor, R.C., Perry, V.H., Tracey, I., Wessely, S., Arseneault, L., Ballard, C., Christensen, H., Silver, R.C., Everall, I. and Ford, T., 2020. Multidisciplinary research priorities for the COVID-19 pandemic: a call for action for mental health science. The Lancet Psychiatry.


Jeffery A. Dusek, H., 2009. Mind-Body Medicine: A Model Of The Comparative Clinical Impact Of The Acute Stress And Relaxation Responses. [online] PubMed Central (PMC). Available at: <https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2724877/>


Janov, A. The Origins of Anxiety, Panic and Rage Attacks. Act Nerv Super 55, 51–66 (2013). https://doi.org/10.1007/BF03379596


Scarlett, H., 2018. The Impact Of Organisational Change On The Brain. [online] HRZone. Available at: <https://www.hrzone.com/lead/future/the-impact-of-organisational-change-on-the-brain>


Bibliography


Fleming, A., 2016. Can Apps Improve Your Mental Wellbeing?. [online] The Guardian. Available at: <https://www.theguardian.com/ lifeandstyle/2016/sep/12/can-apps- improve-your-mental-wellbeing> [Accessed 19 April 2020].


Greer, B., Robotham, D., Simblett, S., Curtis, H., Griffiths, H. and Wykes, T., 2019. Digital exclusion among mental health service users: qualitative investigation. Journal of medical Internet research, 21(1), p.e11696.


Handbook of PTSD, Edition: 2, Editors: Mathew J. Friedman, Terence M. Keane, Patricia A. Resick


Holmes, E.A., O'Connor, R.C., Perry, V.H., Tracey, I., Wessely, S., Arseneault, L., Ballard, C., Christensen, H., Silver, R.C., Everall, I. and Ford, T., 2020. Multidisciplinary research priorities for the COVID-19 pandemic: a call for action for mental health science. The Lancet Psychiatry.


Jeffery A. Dusek, H., 2009. Mind-Body Medicine: A Model Of The Comparative Clinical Impact Of The Acute Stress And Relaxation Responses. [online] PubMed Central (PMC). Available at: <https://www.ncbi.nlm.nih.gov/pmc/articles/PMC2724877/>

Janov, A. The Origins of Anxiety, Panic and Rage Attacks. Act Nerv Super 55, 51–66 (2013). https://doi.org/10.1007/BF03379596


Olatunji, B., Ciesielski, B. and Tolin, D., 2010. Fear and Loathing: A Meta-Analytic Review of the Specificity of Anger in PTSD. Behavior Therapy, 41(1), pp.93-105.

SAMH. 2007. Use The Wellbeing Assessment Tool | SAMH. [online] Available at: <https://www.samh.org.uk/about-mental-health/self-help-and-wellbeing/wellbeing-assessment-tool>


Scarlett, H., 2018. The Impact Of Organisational Change On The Brain. [online] HRZone. Available at: <https://www.hrzone.com/lead/future/the-impact-of-organisational-change-on-the-brain>


Windle, K., Francis, J. and Coomber, C., 2011. Preventing loneliness and social isolation: interventions and outcomes (pp. 1-16). London: Social Care Institute for Excellence.




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