CASE STUDY

 
TO PROVIDE OPTIMUM DIABETES MANAGEMENT FOR
PEOPLE DIAGNOSED WITH TYPE 1 DIABETES  

This case study focuses on providing optimum diabetes management solution for people diagnosed with type 1 diabetes. The project was carried out in a group of 4 people during an internship.  It was developed in collaboration with the product design team developing novel Type 1 diabetes device. My role involved strong comprehension of diagnosed people, their lifestyle and desires. I also worked on the wireframes and hi-fi prototypes.

OVERVIEW

T 1 Diabetes Management Solution

01 PROBLEM IDENTIFICATION

Project Outline

Type 1 diabetes (T1D) is an incurable, autoimmune disease. People diagnosed with Type1 are insulin-dependent for life. The most crucial stage for patient after acceptance of the condition is the management stage as it involves major lifestyle changing steps immediately after the diagnosis. The objective of the project was to study and research on Type 1 diabetes, T1D patients and their lifestyle in order to build empathy and produce a design solution that can facilitate smooth management and make the whole process effortless for people.

Existing Devise

The existing T1D pump is connected to the patients body and transmits insulin on regular intervals. T1D was formerly known as insulin-dependent diabetes as patients rely on insulin to function throughout the day. This solution requires the patient to take insulin every 2-3 hours and to do so the patient needs to be in a personal space to adjust the dial dose. 

Opportunities and Challanges of Diabetes Management

Challanges 

The major challenges of diabetes management are to adequately manage the glucose cycle, insulin intake intervals, dietary modifications and physical exercise routine. Other goals of diabetes management are to prevent or treat the many complications that can result from the disease itself by regular check-ups and treatments. The main complexities stem from the nature of the feedback loop of the glucose cycle, which is sought to be regulated. As a system, glucose cycle is sensitive to diet and exercise. It is affected by time delays in insulin intake between any activity and the respective impact on the glucose system management is highly intrusive, since it relies upon user lifestyle change and often upon regular sampling and measuring of blood glucose levels multiple times a day in many cases.

Opportunities

These factors provided us with an opportunity to build a diabetes management system in order to provide people with maximum management solutions. We saw a need for a personalised application as this chronic disease hinders in the lifestyle of an individual and requires extensive care as it interferes with other body parameters. The main problem faced is that there is no convenient method of continuous monitoring of the blood sugar which is very essential for smooth functioning. With the existing technology, we would like to propose an application in sync with the device to enhance diabetes management at an individual level.

02 USER STUDY

Consumer Empathy 

Interviews with people gave us a detailed understanding of pain points, desires and lifestyle choices which helped us to better empathize with main user group and prioritize goals according to their needs.

Storyboard

Storyboarding helped us to draw out variours desired scenarios and relate with the potential consumer. 

Can I get one solution to manage all my day to day challenges?

People Insights

Various user research methods gave us useful insights in order to empathise with our user group. 

03 IDEATION

Concept Mapping

Brainstorming is always a great way to look at various opportunities from different viewpoints.

Proposal

The proposed concept facilitated easy management for different age groups of T1D patients based on specific requirements. The concept was produced by keeping the main focus on the free movement of the user and providing them organised tracking and managements of various diabetes parameters.

Experience Map

An expirience map helped to better understand various phases of diabetes, from diabetes diagnosis to management. It also helped us gather information on user emotions and their experience in each stage. 

04 PROTOTYPING

Wireframing and Prototyping

Low -Fi Wireframes

With low-fidelity paper prototypes, the tracking options and the general structure of the application could easily be tested in usability tests. Without much effort, adjustments could be made before going into the hi-fidelity prototype stage.

Mid-Fidelity Wireframes

After some paper prototyping adjustments, wireframes, mid-fidelity prototypes were created, which were supplemented with clickability. User tests disclosed small vulnerabilities in the structure of the user interface and interaction which supported relevant rectification in the application. 

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05 LEARNING

Conclusion

User testing provided us with the opportunity to revise the design for a much more engaging and valuable management solution. The visual design of the application still needs numerous rectifications and is under development. I learned a lot during the user testing phase, I understand it is utmost important for you to explain each activity to the user very clearly to get insightful results in sync with your goals.

 

We had illuminating discussions in the group, it was very informative to collaborate with the team. Whereas I felt the time could have shortened if one person was working on the prototyping. There was a lot of information exchange in the process, and I felt we lost some important bits of information in the interchange which led to time delays.

However, if there was more time, I would build 2 more persons, counduct more large scale surveys and test the app structure more thoroughly. I would have also liked to spend the entire day with various users, in both the cases (with or without the management app) to understand little details of the entire system.

Acknowledgement

Images used in the case study are credited to Pexels

InVision, Sketch, Adobe Illustrator, Adobe XD and After Effects were used to develop prototypes and videos.

Many people have influenced the shape and content of this project and have supported us throughout this journey. I would like to thank each and every one of them for the support and guidance.